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Terms of Service ​

Last updated: 2026-10-28

The short version ​

  • You pay Starfish for the software, not for AI. Your subscription covers the Starfish Mac app, your account, sync, Teams and maintenance. Starfish is not a reseller, agent or distributor of Vercel or any AI Provider.
  • AI usage is between you, Vercel and the AI providers. You create your own Vercel AI Gateway key and enter it in Starfish. Vercel and the providers bill you directly for every model you use. Starfish never resells AI usage and is not responsible for those charges.
  • Do not put sensitive data into AI prompts. No health records, government identifiers, or financial account numbers. This is a hard limit in Vercel's terms, not a preference. See Section 10.
  • You own your content and the results. AI can be wrong. Check results before you rely on them.
  • Starfish acts in your connected accounts when you tell it to. You choose the approval settings, and you are responsible for what you allow.
  • The software is provided "as is". Our total liability is limited (see Section 21).
  • Texas law applies.

Please also read our Privacy Policy, which explains what data goes where.

1. Agreement ​

Starfish is provided by Starfish Ad Age LLC ("Starfish", "we", "us"). The names Starfish and Starfish Solutions are used for the product. These Terms of Service ("Terms") are an agreement between you and Starfish Ad Age LLC.

By creating an account, downloading, installing or using Starfish, or by paying for a subscription, you agree to these Terms. If you accept them for a company or other organisation, you confirm you have authority to bind it, and "you" means that organisation.

If you do not agree, do not use Starfish.

2. Definitions ​

  • App: the Starfish desktop application for macOS, including updates, bundled tools and connectors, and its documentation.
  • Services: the App together with our cloud services: account sign-in, sync, Teams, Starfish Anywhere, published sites and shares, feedback and support.
  • Subscription: your paid plan for the Services.
  • Seat: the right for one named person to use the Services under a Subscription.
  • Your AI Key: the Vercel AI Gateway API key that you create in your own Vercel account and enter in the App.
  • AI Providers: Vercel and the companies whose models are reached through Vercel AI Gateway.
  • Connected Apps: third-party services you connect to Starfish, such as Google Workspace, Google Ads, Google Analytics 4, Search Console, Tag Manager, TikTok Ads and Organic, Facebook/Meta, ClickUp, GoHighLevel, QuickBooks, GitHub, Figma, Canva, Vercel, Apify, Zapier and Stitch.
  • Your Content: everything you or your users put into the Services (prompts, files, chats, client data, recordings, settings) and everything the App produces for you (Output).
  • Agent Actions: actions the App takes for you on your Mac, in Connected Apps or on the web, such as sending emails, editing files, running commands, publishing posts or changing ad campaigns.
  • End User: anyone who uses or accesses the Services through your account, including your employees, contractors, and — where you are an agency — your clients.
  • Sensitive Personal Information: health or medical information; financial account numbers or payment card numbers; government-issued identifiers such as Social Security, passport, driver's licence or tax identifiers; biometric identifiers; precise geolocation; and any other category that applicable law treats as sensitive.
  • Vercel Terms: Vercel's Terms of Service, Acceptable Use Policy, AI Product Terms, and the terms of any AI Provider whose models you reach through Vercel AI Gateway.

3. Eligibility and accounts ​

  • You must be at least 18 and able to form a binding contract. Starfish is meant for business and professional use.
  • Give accurate account information and keep it current.
  • Keep your password, your Mac, and Your AI Key secure. You are responsible for everything done through your account and your Seats.
  • Tell us promptly at communications@starfishadage.com if you think your account has been used without permission.
  • You may not use Starfish if you are barred from doing so under US law or the law of your country, including sanctions and export rules.

4. Licence to use the App ​

Subject to these Terms and an active Subscription, we give you a limited, non-exclusive, non-transferable, non-sublicensable licence to:

  • download, install and use the App on Macs you own or control, for your internal business purposes;
  • allow the number of people covered by your Seats to use it.

Seats. Each Seat is for one named person. A person may install the App on more than one of their own Macs. Seats may not be shared between people, but you may reassign a Seat to a new person, for example when someone leaves.

You may not:

  • sell, resell, rent, lease, sublicense or distribute the App, or offer it to others as a hosted or managed service;
  • copy the App except as needed to install and back it up;
  • reverse engineer, decompile or disassemble the App, except where the law allows despite this limit;
  • remove or change notices of ownership;
  • get around licensing, Seat limits, security or access controls;
  • use the App to build a competing product.

Agencies and client access. If you are an agency or otherwise provide services to clients, you may use the App to do work for your clients. You may not, however, give your clients their own logins and operate the App as a service for them on your account. Each client organisation that uses the Services must hold its own Subscription and its own Vercel account. Providing access to third parties through your Vercel account may breach Vercel's terms and is a breach of these Terms.

Open-source parts of the App are licensed under their own licences, listed on our Open-source licences page. The App uses FFmpeg under the GNU Lesser General Public License version 2.1 or later; Starfish does not own FFmpeg. We ship a third-party notices file with the App; if you cannot find it, ask us and we will send it. Nothing in these Terms limits your rights under those licences.

We may update the App. Some updates may be required to keep using the Services.

5. Plans ​

Current plans, prices and the number of Seats in each plan are shown at checkout. Every plan covers the App, your account, sync, maintenance and updates. No plan includes AI usage. See Section 8.

6. Billing, renewal, trials, cancellation and refunds ​

Payment. Subscriptions are billed in advance, monthly or yearly, through our payment processor Stripe. You authorise us and Stripe to charge your payment method for each period, plus any taxes.

Automatic renewal. Your Subscription renews automatically at the end of each period for the same length, at the then-current price, until you cancel. We will tell you about a price change at least 30 days before it applies to you. If you do not agree, cancel before the renewal.

Trials. We may offer a free trial. The length of the trial is shown when you start it. Unless you cancel before the trial ends, your paid Subscription starts and you will be charged. We may limit trials to one per customer.

Plan and Seat changes.

  • Adding Seats or upgrading takes effect right away. You pay a prorated amount for the rest of the current period.
  • Removing Seats or downgrading takes effect at the next renewal.
  • On a downgrade, features or Seats you no longer pay for stop working at the next renewal.

Cancellation. You can cancel at any time from the billing page in the App or by emailing communications@starfishadage.com. If you subscribed online, you can also cancel online: you will never be required to call or email us to stop a recurring charge. Cancellation takes effect at the end of the current paid period, and you keep access until then.

Refunds. Payments are non-refundable, including for partly used periods and unused Seats, except where the law requires otherwise or we state otherwise in writing.

Failed payments. If a payment fails, we may retry it and may suspend paid features until it is paid.

Taxes. Prices do not include taxes unless stated. You pay any sales, use, VAT, GST or similar taxes, other than taxes on our income. Stripe may calculate taxes based on the billing address you give.

AI charges are separate. Our invoices never include AI usage. See Section 8.

7. Bring your own AI key ​

To use AI features you must:

  1. create your own account with Vercel and accept Vercel's Terms of Service, Acceptable Use Policy and Vercel AI Product Terms;
  2. create an AI Gateway API key in your own Vercel account;
  3. enter it in Starfish during setup or later in Settings.

See Your AI key for step-by-step help.

7.1 Starfish is not a party to your Vercel agreement ​

Starfish provides software. Vercel provides the AI infrastructure. These are separate relationships:

  • The contract for AI is between you and Vercel. Starfish is not a party to it, is not a reseller, agent, distributor or partner of Vercel, and has no authority to bind Vercel or to make commitments on its behalf.
  • You pay Vercel directly. Starfish never takes payment for AI usage, never holds a balance of AI credits, and never marks anything up.
  • Starfish has no visibility into your Vercel account, usage, spend or logs. We cannot see your bills, cannot raise your limits, and cannot reverse a charge.
  • Starfish provides no support for Vercel, including model availability, rate limits, billing disputes, account suspension or API changes.

Nothing in these Terms creates an agency, partnership, joint venture or employment relationship between Starfish and Vercel, or between Starfish and you.

7.2 Vercel's terms ​

Your use of AI on your own key is subject to Vercel's terms, which vary by plan. You choose your Vercel plan, and you are responsible for checking that its terms suit the data you use with it.

7.3 Your responsibilities ​

  • You are the customer of Vercel and of the AI Providers. Your use of AI through Starfish is governed by your agreements with them, including their terms, usage policies and pricing. You must comply with the Vercel Terms and with the terms of every AI Provider whose models you use.
  • You must not submit Sensitive Personal Information as AI input. Vercel's AI Product Terms prohibit including health information, financial account numbers, or government-issued identifiers in prompts, regardless of plan. See Section 10. Starfish checks for common categories of sensitive data before text reaches an AI model, and you can turn this off in Settings. This is assistance, not a guarantee. You remain responsible for not submitting Sensitive Personal Information, whether the checks are on or off.
  • Preview and pre-release models. Do not use models marked preview, beta, experimental or similar on personal or client data.
  • Keep Your AI Key secret. Anyone with it can spend money on your Vercel account. If you think it has leaked, revoke it in Vercel and create a new one. Starfish is not liable for spend caused by a key that leaked from your device or environment.
  • Set spend controls. Configure budgets, spending limits or alerts in your Vercel account. Starfish cannot enforce a spend cap for you.

Only API keys work. Consumer AI subscriptions such as ChatGPT Plus, ChatGPT Pro, Claude Pro, Claude Max or Gemini Advanced cannot be used with Starfish.

8. AI costs are yours ​

  • All AI usage is billed by Vercel and the AI Providers directly to you. This includes chat, agent work, image, video, speech, transcription, embeddings, web search, and the helper and checking models the App uses in the background (for example to name chats, summarise long chats, pick tools or check results).
  • Starfish does not resell, mark up, proxy or pay for AI usage, and does not control AI prices. For the avoidance of doubt, Starfish is not acting as a reseller or service bureau of Vercel or any AI Provider, and the AI features are provided to you as software that connects your own account — not as a hosted AI service.
  • Costs depend on how you use the App: which models you pick, how long your chats are, how many files and tools are involved, how often automations run, and how many images and videos you make. Agent tasks can make many model calls for a single request.
  • The App may show cost estimates or usage counters. These are estimates only. Your Vercel bill is the authoritative record.
  • We are not liable for AI charges, including charges caused by long tasks, automations, retries, mistakes by an AI model, a leaked key, or price changes by Vercel or AI Providers. Disputes about those charges are between you and Vercel or the AI Provider.

9. Model choice and data location ​

  • The App offers models available through Vercel AI Gateway, and may choose a model for each message automatically. Background helper calls may use a lower-cost model.
  • Which models are offered may change as models are released, retired or re-priced. AI Providers can change, rate-limit or withdraw models at any time.
  • Some models are hosted outside the United States. Where this matters to you, because of client confidentiality, sector rules, export controls or data-residency obligations, choose providers you have approved, and do not rely on the App to make that decision for you.

Always check Vercel's live pricing.

10. Acceptable use ​

You must not use the Services, or let others use them, to:

  • break any law or regulation, or infringe anyone's rights (including privacy, publicity, copyright and trademark);
  • submit Sensitive Personal Information as input to any AI model, or otherwise process it through the Services. Vercel's AI Product Terms prohibit this regardless of your plan, and these Terms prohibit it too. Our redaction features are assistance, not a guarantee, and do not shift this responsibility to us;
  • process protected health information (PHI) through the Services, or use the Services in a way that would make Starfish or Vercel a business associate under HIPAA. Starfish is not a HIPAA business associate and does not sign business associate agreements;
  • create, store or share illegal content, including child sexual abuse material, content that sexually exploits anyone, or non-consensual intimate images;
  • harass, threaten, defame, or promote violence or hatred against anyone;
  • create malware, attack or probe systems without permission, or get around security;
  • send spam or bulk unsolicited messages, or run deceptive ads or scams;
  • impersonate people, or create deceptive deepfakes of real people without their consent;
  • make decisions with legal or similarly significant effects on people (for example credit, jobs, housing, insurance) solely by AI without proper human review and the notices the law requires;
  • collect personal data you have no right to collect, or scrape websites against their terms;
  • break the usage policies of any AI Provider or the terms of any Connected App;
  • misuse Connected Apps, for example by accessing accounts you are not authorised to use, exceeding the permissions an account owner gave you, or breaking platform rules on advertising, messaging, posting or data use;
  • record or transcribe anyone without the notice and consent the law requires. Starfish does not notify participants, does not join your calls, and does not verify that consent was obtained. When you start taking notes, the App shows you a reminder to tell the people in the call, and records only that the reminder was shown, with the time and your account. That record is not proof that anyone was told or agreed, and starting a recording after the reminder means you confirm you have given the notice and obtained the consent the law requires. Recording captures other people's voices; several US states, including California, require the consent of every participant to a confidential communication. You are solely responsible for obtaining it and for complying with the rules that apply to you;
  • overload, disrupt or abuse our servers, sync, published sites or Starfish Anywhere, or use them to host content unrelated to your use of Starfish;
  • resell or share access to the Services or Seats.

We may remove content from our servers or published sites, or suspend features, if we reasonably believe it breaks this section.

11. Your Content and Output ​

  • You own Your Content and Output, as far as the law allows. We claim no ownership.
  • You give us permission to store, copy, sync, process, display and send Your Content only as needed to run the Services for you: for example to sync it to your Macs, share it with your Team when you choose, publish it when you or your settings publish it, and send it to services you choose.
  • We do not sell Your Content and we do not use it to train our own models. Whether an AI Provider may use your content to train its models depends on Vercel's and that Provider's terms and your settings with them, not on us. See Section 7.2. Starfish cannot override a Provider's terms.
  • The App uses artificial intelligence. Output is generated by third-party models. Where the App acts as an agent, it may take actions you did not individually review, within the settings you chose.
  • You are responsible for Your Content, including having the rights and consents needed to use it in Starfish and to send it to AI Providers and Connected Apps.
  • AI Output can be wrong. It may be inaccurate, incomplete, out of date, biased, offensive, or similar to other people's content. It may "make things up". You must review and check Output before you use or rely on it, especially for legal, financial, medical, tax, safety, employment or advertising decisions, and before you send, publish or act on it.
  • Output is not professional advice. Starfish is not a law firm, accountant, financial adviser or medical provider, and Output is not a substitute for one. Where the law requires a licensed professional or human review, the App does not satisfy that requirement.
  • We make no warranty about the intellectual property status of Output. We do not promise that Output is original, non-infringing, or free of third-party rights, and we provide no indemnity for Output. Vercel and the AI Providers give us none, and we pass none on. If intellectual-property clearance matters for your use, obtain it yourself before you publish or commercialise Output.
  • Output may not be unique. Others may receive similar output. Whether Output can be protected by copyright depends on the law where you are, and purely machine-generated material may not be protectable at all.
  • AI Providers may have their own rules about Output. Those rules apply to you.

12. Connected Apps and Agent Actions ​

  • When you connect an app, you authorise Starfish to act in that account for you, within the permissions you grant, including reading data and taking actions such as sending emails, editing documents and calendars, changing ad campaigns and budgets, posting or replying on social media, updating CRM records or invoices, and changing code repositories.
  • Approval settings. You choose how much the App may do without asking:
    • Ask for approval: the App asks before every create, change or delete.
    • Approve for me: creates and changes run without asking; deletes still ask.
    • Full access: like "Approve for me" but with a more lenient safety check that stops only clearly dangerous actions.
    • Scheduled automations cannot delete, and their sending and publishing actions are restricted.
    • Some Connected Apps (for example GoHighLevel and TikTok Ads) also let you choose read-only or read-and-write access.
  • You are responsible for Agent Actions taken under the settings you chose, whether or not you reviewed each one. Agent Actions can cost money (for example ad spend) and may not be reversible. This includes actions taken in accounts you do not own, if you connected them.
  • Automations run on your Mac while the App is running (including when its window is closed), and missed runs may run when the App next starts. You are responsible for what you schedule.
  • Your Mac. The assistant can read files on your Mac (except protected locations), and with Local Access on can write files and run commands. Keep backups.
  • Connected Apps are run by third parties under their own terms. We do not control them and are not responsible for their availability, changes, data handling or charges. They may change or withdraw their APIs, which can break a connector.
  • Some Connected Apps use Starfish's own developer app to sign you in (for example Google, ClickUp and TikTok). The platform may review, limit or revoke that app, which may stop the connector working — potentially for all customers at once, and without notice to us.
  • Google. How Starfish uses data from your Google account is described in the Google user data section of our Privacy Policy. Some integrations depend on platform approvals that can change. You can also connect Google through your own Google Cloud project.
  • You may disconnect a Connected App at any time in the App, and revoke access in that service's settings.

We strongly recommend starting with Ask for approval, testing on non-critical accounts, and setting spend limits in ad platforms.

13. Sync, sharing and publishing ​

  • When you turn on cloud sync (off by default), the App syncs your workspace to our cloud as described in the Privacy Policy.
  • Artifacts the assistant creates may be published automatically to a Starfish site that only people you invite can open. You are responsible for who you invite and for any page you make public.
  • Keep your own backups of important work. Sync is not a backup service.

14. Teams ​

  • A Team has one owner, and may have admins and members.
  • The owner and admins can invite and remove members, set shared-workspace access to view or edit, and delete content in shared workspaces. Only the owner can remove an admin or delete the Team.
  • Only workspaces you choose to share are visible to the Team. Your chats, memories, meetings, agents and automations stay private to you.
  • When a member leaves or is removed, the workspaces they shared to the Team pass to the Team owner, and the member loses access to the Team's content.
  • If the Team is paid for by an organisation, that organisation controls the Team and the shared content. Members should not share personal content in Team workspaces.
  • The organisation that pays for Seats is responsible for its members' compliance with these Terms.

15. Beta and preview features ​

We may offer features marked beta, preview, experimental or similar. They are provided for evaluation, may be incomplete, may change or be removed at any time, and are excluded from any support commitments. Use them at your own risk.

16. Availability, support and maintenance ​

  • The App runs on your Mac and works with our cloud services, Vercel, AI Providers and Connected Apps. We do our best to keep our services available, but we do not promise they will be uninterrupted or error-free, and we do not offer a service-level agreement unless we agree one in writing.
  • We may carry out maintenance, which can briefly interrupt sync, Teams or Starfish Anywhere.
  • Maintenance included in your Subscription means bug fixes, security fixes, compatibility updates and improvements we release for the App.
  • Support is provided by email at communications@starfishadage.com. We do not support problems caused by Vercel, AI Providers, Connected Apps, your Mac or your network, but we will try to help.
  • We support the current version of the App. Older versions may stop working with our services.
  • We may change or remove features. If we remove a major paid feature, we will give reasonable notice.

17. Suspension and termination ​

By you. You may stop using Starfish and cancel your Subscription at any time (see Section 6).

By us. We may suspend or end your access, in whole or in part, if:

  • you seriously or repeatedly break these Terms, including Section 10;
  • you do not pay;
  • your use creates a security risk or legal exposure, or harms other users or our services;
  • the law or a court or authority requires it; or
  • we stop offering the Services, in which case we will give at least 30 days' notice and refund any prepaid fees for the period after the end date.

Where reasonable, we will warn you first and give you a chance to fix the problem.

After termination, your licence ends and you must stop using the App. Data on your Macs stays with you. You may ask for a copy of your cloud data within 30 days: download it in Settings → Account → Download my cloud data while you can still sign in, or email communications@starfishadage.com and we will send you the same file. After that we may delete it, as described in the Privacy Policy. Sections that by their nature should continue (including 8, 11, 18 to 27) continue after termination.

18. Our intellectual property ​

The App, the Services, our documentation, our brand, and all related software and content are owned by Starfish or our licensors and are protected by law. These Terms give you only the licence in Section 4. All other rights are reserved.

19. Feedback ​

If you send us ideas, suggestions or bug reports, we may use them freely without paying you or giving you credit. This does not give us ownership of Your Content included in a report; we use that only to investigate and fix the issue.

20. Disclaimers ​

TO THE FULLEST EXTENT THE LAW ALLOWS:

  • THE SERVICES AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY.
  • WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT DATA WILL NOT BE LOST, THAT OUTPUT WILL BE ACCURATE OR SUITABLE, OR THAT AGENT ACTIONS WILL HAPPEN AS INTENDED.
  • WE ARE NOT RESPONSIBLE FOR VERCEL, AI PROVIDERS, CONNECTED APPS, OR ANY OTHER THIRD-PARTY SERVICE, INCLUDING THEIR AVAILABILITY, OUTPUT, DATA HANDLING OR CHARGES.

Some places do not allow some of these disclaimers, so some may not apply to you.

21. Limitation of liability ​

TO THE FULLEST EXTENT THE LAW ALLOWS:

  • NO INDIRECT DAMAGES. NEITHER STARFISH NOR ITS AFFILIATES, OFFICERS, EMPLOYEES OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITIES, EVEN IF TOLD THEY WERE POSSIBLE.
  • NO LIABILITY FOR THIRD-PARTY CHARGES OR ACTIONS. WE ARE NOT LIABLE FOR AI USAGE CHARGES, AD SPEND OR OTHER CHARGES FROM VERCEL, AI PROVIDERS OR CONNECTED APPS; FOR OUTPUT; FOR AGENT ACTIONS ALLOWED BY YOUR SETTINGS OR INSTRUCTIONS; OR FOR LOSS CAUSED BY A LEAKED KEY OR ACCOUNT THAT WE DID NOT CAUSE.
  • CAP. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US$100).

These limits apply to every type of claim (contract, tort including negligence, or otherwise), but do not limit liability that the law does not allow to be limited, such as for fraud or, where applicable, death or personal injury caused by negligence.

22. Indemnity ​

You will defend, indemnify and hold harmless Starfish and its affiliates, officers, employees and contractors from claims, losses, damages, fines and costs (including reasonable lawyers' fees) brought by third parties that arise from:

  • Your Content, including client data you put into the Services;
  • your use of AI Providers or Connected Apps through Starfish, and Agent Actions taken under your settings or instructions;
  • your breach of these Terms, of the law, or of any third party's terms or rights.

We will tell you promptly about the claim, let you control the defence, and help reasonably at your cost. You may not settle a claim that admits fault by us without our consent.

23. Governing law and disputes ​

  • These Terms and any dispute about the Services are governed by the laws of the State of Texas and applicable US federal law, without regard to conflict-of-laws rules.
  • Disputes will be resolved only in the state or federal courts located in Gregg County, Texas, and both parties consent to those courts' jurisdiction.
  • Before going to court, please contact us at communications@starfishadage.com so we can try to resolve the issue informally within 30 days.
  • Class action waiver. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative action.
  • If you are a consumer in a country whose laws give you rights that cannot be changed by contract, nothing here removes those rights.

24. Changes to these Terms ​

We may update these Terms. We will change the "Last updated" date and, for significant changes, tell you in the App or by email at least 30 days before they take effect. Changes do not apply to disputes that arose before them. If you do not agree, cancel before the change takes effect; continuing to use the Services after that means you accept the new Terms.

25. General ​

  • Entire agreement. These Terms, the Privacy Policy, any order form, and any signed Data Processing Agreement are the whole agreement about the Services.
  • Order of precedence. If they conflict, a signed agreement wins, then these Terms, then the Privacy Policy.
  • Severability. If any part is found unenforceable, the rest still applies.
  • No waiver. Not enforcing a right now does not give it up.
  • Assignment. You may not transfer these Terms without our written consent. We may transfer them as part of a merger, acquisition or sale of assets, with notice.
  • Force majeure. Neither of us is liable for delays caused by events beyond reasonable control, including outages at AI Providers, Connected Apps or cloud providers.
  • Export. You will follow US and other applicable export and sanctions laws.
  • Notices. We send notices to your account email or in the App. You send notices to the contact below.
  • Independent parties. Nothing here creates a partnership, employment or agency relationship.
  • US Government users. The App is "commercial computer software" provided with only the rights in these Terms.

26. Data protection and processing roles ​

  • Your data. For the content you put into the Services, you are the controller and Starfish acts as your processor when it stores or syncs that content. For your account, billing and support data, Starfish acts as a controller. Our Privacy Policy describes this in detail.
  • Data Processing Agreement. If you need a DPA — for example because you handle personal data on behalf of clients, or you are subject to the GDPR — contact us at communications@starfishadage.com to discuss one.
  • Sub-processors. Our sub-processors are listed in our Privacy Policy. Vercel and the AI Providers are not our sub-processors: you contract with them directly through Your AI Key.
  • No sale. We do not sell personal information and we do not share it for cross-context behavioural advertising.
  • Requests from individuals. If you are an agency or otherwise hold End Users, you are responsible for responding to their privacy requests. We will assist you on request, within the limits of what we can see — which, for AI usage, is nothing.
  • If you provide the Services to End Users, you must give them your own terms and privacy notice that accurately describe how their data is handled, and you must tell them in advance that the tool uses AI. You may not rely on these Terms as their notice.

27. Contact ​

Starfish Ad Age LLC 140 E Tyler St, Suite 200, Longview, TX 75601, USA Email: communications@starfishadage.com

© 2026 Starfish Ad Age LLC. All rights reserved.

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